BT Future of Finance Podcast: How tech will change the future of financial services

Supporting consumer aspirations is what UOB’s aim. Jacquelyn Tan, head of group personal finances tells us how. PHOTO: UOB

Singaporeans are worried about their finances during these volatile times but there is help at hand as UOB digitalises and deploys A.I. in thoughtful and targeted ways. It’s the Future of Finance and Jacquelyn Tan, head of group personal finances at UOB tells us how they’re doing it.?

Synopsis: The Business Times Branded Podcasts; finely curated, intelligent, thought provoking content for decision-makers. Inspired by the newsroom of your trusted partner.

Follow on audio apps Apple Podcasts, Spotify and Google Podcasts, or Google Home smart speaker devices. Produced by The Business Times, SPH Media.

This episode of Future of Finance podcast is presented by UOB.


01:08 Takeaways from consumer sentiment study

03:56 UOB tackles Singaporeans top financial worries

06:34 UOB’s very welcomed digital innovations

09:55 UOB successfully deploys AI

4:25 Safeguards protect digital payments

17:49 Balance between?digitalisation?and the human touch

More about:



UOB: Macro Outlook


UOB: Corporate & Institutional Banking


Written by: Claressa Monteiro

Hosted by: Howie Lim

With?Jacquelyn Tan, head of group personal financial services, UOB

Edited by: Howie Lim & Claressa Monteiro

Recording engineer: Joann Chai Pei Chieh

Produced by: BT Podcasts, The Business Times, SPH Media


Follow Future of Finance podcasts:


Apple Podcasts:?bt.sg/bpap


Google Podcasts:?bt.sg/bpgo


Feedback to:?[email protected]

Do note: This podcast is meant to provide general information only. SPH Media accepts no liability for loss arising from any reliance on the podcast or use of third party’s products and services. Please consult professional advisors for independent advice.?


Discover more BT podcast series:

BT Mark To Market Podcast at:?bt.sg/btmark2mkt?

WealthBT at:?bt.sg/btwealthbt

PropertyBT at:?bt.sg/btpropertybt

BT Market Focus at:?bt.sg/btmktfocus

BT Podcasts at:?bt.sg/pcOM

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